Cookie Policy

CallOnAlarm - Alert Notification Service

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🇬🇧 English

Cookie and Local Storage Policy

Effective Date: March 2025 Last Updated: March 2025

1. Introduction

CallOnAlarm ("we", "us", "our") is committed to protecting your privacy. This Cookie Policy explains how we use cookies and similar technologies on our website and application at callonalarm.io.

This policy complies with the EU General Data Protection Regulation (GDPR), the ePrivacy Directive (2002/58/EC), and applicable national implementations including the French "Loi Informatique et Libertés".

2. What Are Cookies and Local Storage?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently and provide information to website owners.

Local Storage (localStorage and sessionStorage) is a web technology that allows websites to store data locally in your browser. Unlike cookies, this data is not automatically sent to servers with each request.

3. Technologies We Use

CallOnAlarm uses local storage only — we do not use traditional HTTP cookies. This approach enhances your privacy as the data remains on your device and is not transmitted with every request.

3.1 Essential Storage (Strictly Necessary)

These storage items are required for the website to function. Without them, the service cannot operate. Under GDPR Article 6(1)(b), these are necessary for the performance of the contract.

Storage Key	Type	Purpose	Duration	Legal Basis
token	localStorage	JWT authentication token to maintain your secure session	1 hour (then requires re-login)	Contract performance
user	localStorage	Basic user information (name, email) for display purposes	Until logout	Contract performance
auth-storage	localStorage	Authentication state management	Until logout	Contract performance
i18nextLng	localStorage	Your preferred language setting (en, fr, de, es, it)	Persistent	Contract performance
pendingVerificationEmail	sessionStorage	Temporarily stores email during verification process	Browser session only	Contract performance

3.2 Third-Party Services

Service	Purpose	Data Processing	Privacy Policy
Stripe	Secure payment processing	When you make a payment, you are redirected to Stripe's secure platform. Stripe may use cookies for fraud prevention and payment security.	stripe.com/privacy

Important: CallOnAlarm does not have access to cookies set by Stripe. Payment processing occurs entirely on Stripe's secure infrastructure.

4. What We Do NOT Use

CallOnAlarm is committed to minimal data collection:

• ❌ No analytics cookies (Google Analytics, Matomo, etc.)

• ❌ No advertising or tracking cookies

• ❌ No social media cookies or pixels

• ❌ No third-party marketing tools

• ❌ No cross-site tracking

• ❌ No fingerprinting technologies

5. Why No Cookie Banner?

Under the ePrivacy Directive and GDPR, consent is not required for cookies/storage that are "strictly necessary" for the service requested by the user. Since CallOnAlarm only uses essential storage required for authentication and basic functionality, no cookie consent banner is legally required.

6. Your Rights and Choices

You have full control over the data stored in your browser:

Action	How To
View stored data	Browser Developer Tools → Application → Local Storage
Delete all data	Clear browser data or click "Log out" in the application
Prevent storage	Use private/incognito browsing mode
Revoke session	Log out — this invalidates your authentication token

Your Rights Under GDPR (Articles 15-22):

• Right of access — request information about data we process

• Right to rectification — correct inaccurate personal data

• Right to erasure — request deletion of your data

• Right to restrict processing — limit how we use your data

• Right to data portability — receive your data in a portable format

• Right to object — object to certain types of processing

7. Data Security

• All authentication tokens expire after 1 hour of inactivity

• Tokens are transmitted only via HTTPS (encrypted connection)

• Tokens are sent in the Authorization header, not as cookies (more secure)

• No sensitive data (passwords, payment details) is ever stored locally

8. Contact Information

For questions about this policy or to exercise your rights:

Data Controller: CallOnAlarm Email: [email protected] Documentation: docs.callonalarm.io

For complaints, you may also contact your national data protection authority.

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Technical Reference

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Document version: 1.0 — March 2025 CallOnAlarm — Alert Notification Service