Add a connection
Each connection represents one site, one alarm panel, one main device, or one API integration. Choose the plan that fits your needs — you can always add more connections later.
How it works: Each connection has its own plan. Your account can hold 1, 10, or 1,000+ connections — no limit. You can mix plans freely. Example: 50× Starter + 30× Pro + 10× Business.
Plan Comparison
Price
2€/month
5€/month
10€/month
Contact us
Billed annually
24€/year
60€/year
120€/year
—
Credits
240/year
720/year
1800/year
Specific
Calls
<= 120/year
<= 360/year
<= 900/year
Specific
Technical Emails
<= 2400/year
<= 7200/year
<= 18 000/year
Specific
Note: Each call consumes 2 credits, and sending 10 technical emails also consumes 2 credits.
Plan Features
Starter — 24€/year
Ideal for: Individuals with small alarm systems or independent IoT sensors.
✓ TCP SIA & API access
✓ Unlimited contact numbers
✓ Periodic testing
✓ Custom call rules
✓ 10 log entries/connection
✓ Technical follow-ups (emails)
Pro — 60€/year ⭐ Most Popular
Ideal for: Individuals wanting flexibility or businesses managing client monitoring.
✓ All Starter features
✓ 3× more calls
✓ Custom event mapping
✓ Custom call message
✓ 100 log entries
✓ Webhook notifications
Business — 120€/year
Ideal for: Companies with hundreds of sensors or monitoring service providers.
✓ All Pro features
✓ Custom call prefix
✓ 500 log entries
✓ White label options
✓ 99.9% SLA
✓ WhatsApp support
Custom — Contact Us
Ideal for: Large-scale deployments with specific requirements.
✓ All Business features
✓ Unlimited log entries
✓ Custom SLA
✓ Dedicated support
✓ Volume discounts
✓ Custom integrations
We can create a custom offer for monitoring companies that wish to import or create connections in bulk.
Creating a Connection
From your dashboard, click Add New Connection to start the 3-step process.
Choose Your Plan
Select the plan that best fits your needs:
Starter
This plan is ideal for individual users with a single device, low alert volumes, or standard API usage.
Pro
This plan is designed for API users who require advanced customization and whose integration may generate a higher number of alerts.
Business
This plan is designed for companies managing a large number of monitored devices, as well as those wishing to resell the service as a white-label solution.
All prices are exclusive of taxes. Applicable taxes will be calculated and applied by our payment processor, Stripe.
Click Continue to proceed.
Connection Details
Give your connection a name and optional details:
Name
Yes
A descriptive name (e.g., "Home Alarm", "Warehouse Sensor"). Please note that the connection name will be dictated during the voice call.
Description
No
Additional notes for your reference
Label
No
Helps organize connections (e.g., "Paris", "Building A" or "Internal_ID_123456") makes searching easier.
Click Continue to proceed.
Review Your Order
Review your order details:
Plan selected
Credits included
Connection name
Total price (excl. VAT)
When ready, click Proceed to Payment. You will be redirected to Stripe for secure payment.
Upon completion of the payment—whether successful or failed—you will immediately receive an email with the invoice if the payment has succeeded.
As shown later in this presentation, you can also access your invoice history in the dedicated section.
After Payment
Once payment is complete, your connection is created and ready to configure.
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